Case Study · 2025 Employer Commute Report

The City of Westminster, measured.

A year of measurable progress toward cleaner, smarter, more rewarding commutes for City employees, and the strongest year yet in a three-year partnership with Commutrics.

2025 · Year 3 of the Commutrics partnership · 170 employees enrolled · 131 active loggers · Nov 2025 survey · NPS +53
38,908
Commute trips logged
Across 2025 on the Commutrics platform, up 65% from 2024.
+53
Net Promoter Score
From the November 2025 survey (73 respondents), well above the internal-program benchmark.
71,038 kg
CO₂ emissions avoided
A 44.3% reduction, and more than double 2024's total (+118% year over year).
$69,432
Commuter cost savings
Returned to employees, roughly a 10× return on the City's program cost.
311,634
Vehicle miles avoided
A 29.7% cut in vehicle miles travelled, up 111% year over year.
35.8%
Alternative-mode trips
13,916 alt-mode trips as drive-alone fell from a 71% baseline toward 64%.
The program

A program that compounds.

The City of Westminster completed its third year of partnership with Commutrics in 2025, and it was the strongest yet. The program reached 170 enrolled employees, of whom 131 actively logged trips. Year over year, every metric improved, by margins that signal a maturing program where habits, infrastructure, and incentives now reinforce one another.

The bottom line

The 2025 program delivered measurable wins on every objective from the original 2023 pilot: lower emissions, reduced parking demand, healthier employees, and qualified use of Colorado's HB22-1026 tax credit. With trip volume and CO₂ savings both more than doubling year over year, it has graduated from pilot success to a mature, scalable City service.

trips & CO₂ savings Habits Infrastructure $ Incentives
Stronger habits, better infrastructure, and the right incentives reinforce one another, compounding into more than double the trips and CO₂ savings year over year.
How it works

How the City rewards the right behavior.

Employees earn points for every logged commute, weighted toward low-carbon modes. Points convert to a cash benefit, capped at $30 per month.

Walk / bike130 / day
Public transit80 / day
Park & Ride, carpool, EVin between
Drive alone20 / day

Four $10 monthly prizes reward top performers, and themed seasonal challenges, Bike Month in June, Green-Tober in October, keep participation high all year.

Year over year

2024 → 2025: every metric moved up and to the right.

Trip volume grew 65%, alternative-mode trips grew 70%, and CO₂ savings more than doubled, all while the program ran on a leaner incentive structure than the year before.

Total trips logged
2024: 23,513
38,908
▲ +65%
Alternative-mode trips
2024: 8,194
13,916
▲ +70%
CO₂ saved (kg)
2024: 32,541
71,038
▲ +118%
Vehicle miles avoided
2024: 147,747
311,634
▲ +111%
Commuter cost savings
2024: $32,915
$69,432
▲ +111%
Why the gains outpaced the spend

And it did this on a leaner budget: per-trip points were cut across every mode and the monthly cap dropped from $35 to $30. Engagement and impact grew anyway: the hallmark of a maturing program where culture, not just payouts, does the work. Cost per kg of CO₂ avoided fell from $0.34 to $0.16 in a single year.

Results · Mode share

How Westminster gets to work.

Across 38,908 logged trips, alternative modes carried more than a third, and drive-alone fell every month against the baseline.

35.8%Alternative modes: 13,916 trips
64.2%Drive alone
71.4% → 64.3%
Drive-alone mode share vs. baseline
2.6% → 6.6%
Transit share, more than doubled
8.5-9.8 mi
Average commute distance per trip
Impact

The City's return on participation.

Lower emissions, fewer parking spaces to supply, and a program that pays for itself several times over.

71,038 kg
CO₂ emissions avoided
A 44.3% reduction, at just $0.16 per kg, less than half of 2024's cost per kilogram.
~26 spaces
Parking demand removed
Every alternative-mode and telecommute day is a space the City didn't have to supply at peak weekday demand.
10× return
On the City's program cost
$69,432 returned to employees on an $11.2K platform fee, less the ~$5K HB22-1026 Colorado tax credit.
In their own words

What Westminster employees are saying.

November 2025 feedback survey · 73 respondents (68 enrolled Commutrics users).

82%
say the incentives drove real change in how they commute
+53
Net Promoter Score, 62% rated the program 9 or 10
65%
prefer the combined EcoPass + Commutrics model over either alone
"

It has encouraged me to use my bike way more frequently, and to engage more in bike-to-work days and bike/green month challenges. This has also led to more recreational biking with my family. Great benefit!

City of Westminster employee · Nov 2025 survey
"

My awareness increased being informed on the differences each type of commute made. That was motivating to carpool more and explore other options.

City of Westminster employee · Nov 2025 survey
"

The program is a regular reminder that alternatives for commuting are available. I love that I can collect points for driving an EV. I enjoyed seeing colleagues compete or use different resources to commute.

City of Westminster employee · Nov 2025 survey
"

The program has influenced me to be more conscious of my commuting habits. I like the challenges and seeing my ranking compared to other coworkers.

City of Westminster employee · Nov 2025 survey
"

It really helped motivate me to participate in helping the environment with changing how I commute to work. It is amazing how it shows how much you are contributing.

City of Westminster employee · Nov 2025 survey
"

The program did incentivize me to ride my bike more. I had never ridden my bike to work before this program, and really enjoyed the challenge. I loved finding new trails and routes to work as I grew more connected to the community.

City of Westminster employee · Nov 2025 survey

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